IGT Secures Major Contract with Ohio Lottery Commission for VLT Monitoring System

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International Game Technology (IGT) has recently achieved a significant milestone by being awarded a contract with the Ohio Lottery Commission to provide its state-of-the-art Intelligen central monitoring system for video lottery terminals (VLT). This contract, effective from May 31, 2024, to June 30, 2033, includes the possibility of two additional one-year renewals, showcasing IGT’s continued commitment to innovation and excellence in the gaming industry.

Comprehensive VLT Monitoring Solutions

IGT’s Intelligen central monitoring system is renowned for its robust capabilities in providing continuous monitoring and support for VLT machines. This contract ensures that over 10,000 VLT machines across seven racinos in Ohio will be seamlessly monitored and maintained. The racinos included are:

Belterra Park Cincinnati
Eldorado Scioto Downs
Jack Thistledown Racino
Hollywood Gaming Dayton Raceway
Hollywood Gaming Mahoning Valley Race Course
MGM Northfield Park
Miami Valley Gaming

Key Features of the Intelligen Central Monitoring System

The Intelligen central monitoring system from IGT offers numerous advanced features designed to optimize the performance and reliability of VLT machines:

Real-time Monitoring: Continuous data collection and analysis to ensure optimal machine performance and quick issue resolution.
Secure Data Management: Advanced encryption and security protocols to protect sensitive information and maintain integrity.
Comprehensive Reporting: Detailed reports and analytics to help operators make informed decisions and improve overall efficiency.
Remote Diagnostics: The ability to troubleshoot and resolve issues remotely, reducing downtime and maintaining player satisfaction.

Winning the Competitive Bidding Process

IGT’s success in securing this contract was a result of a rigorous and competitive bidding process. This victory underscores IGT’s significant innovation, dedication to central monitoring systems, and the expertise of its professional team. Nick Khin, IGT COO, Gaming, commented on the achievement, saying, “We look forward to providing IGT’s leading VLT products and solutions to the Ohio Lottery Commission. Winning this highly competitive RFP process is a testament to IGT’s significant innovation, dedication to central monitoring systems, and the great team of professionals that continue to propel our success.”

Enhancing Gaming Experience Across Ohio

The implementation of IGT’s Intelligen central monitoring system is set to revolutionize the gaming experience across Ohio’s racinos. By ensuring continuous and reliable operation of VLT machines, players can enjoy a seamless and engaging gaming experience. The advanced features of the system will also help racino operators optimize their operations and improve overall player satisfaction.

IGT’s Ongoing Success and Expansion

In addition to the Ohio contract, IGT has also secured a three-year extension of its contract with the Mississippi Lottery Corporation. This extension introduces several innovative solutions, including:

Mobile Convenience App: Enhancing the player experience by providing easy access to lottery services via mobile devices.
New Self-Service Terminals: Adding 28 new terminals to improve accessibility and convenience for players.
Sales Wizard Retail Automation Tool: Streamlining retail operations to boost efficiency and sales.

Conclusion: The Contract

IGT’s recent contract with the Ohio Lottery Commission to provide its Intelligen central monitoring system marks a significant achievement in the gaming industry. By delivering cutting-edge technology and innovative solutions, IGT continues to lead the way in enhancing the gaming experience for players and operators alike. This partnership not only reinforces IGT’s reputation as a leader in VLT monitoring systems but also sets the stage for future growth and success in the gaming sector.

FAQs About IGT’s Contract with the Ohio Lottery Commission

1. What is the new contract between IGT and the Ohio Lottery Commission?

International Game Technology (IGT) has been awarded a contract by the Ohio Lottery Commission to provide its Intelligen central monitoring system for video lottery terminals (VLT). The contract runs from May 31, 2024, to June 30, 2033, with an option for Ohio to renew the agreement for up to two additional one-year terms.

2. What is the Intelligen central monitoring system?

The Intelligen central monitoring system is a robust solution from IGT designed to provide continuous monitoring and support for VLT machines. It offers real-time monitoring, secure data management, comprehensive reporting, and remote diagnostics to ensure optimal machine performance and player satisfaction.

3. How many VLT machines will be monitored under this contract?

Over 10,000 VLT machines will be monitored and supported under this contract. These machines are distributed across seven racinos in Ohio.

4. Which racinos in Ohio will be covered by this contract?

The racinos covered by this contract include: Belterra Park Cincinnati, Eldorado Scioto Downs, Jack Thistledown Racino, Hollywood Gaming Dayton Raceway, Hollywood Gaming Mahoning Valley Race Course, MGM Northfield Park, and Miami Valley Gaming.

5. What was the process for awarding this contract to IGT?

The contract was awarded to IGT through a competitive bidding process. IGT’s significant innovation, dedication to central monitoring systems, and professional team played a crucial role in securing this contract.

6. What are the key features of the Intelligen central monitoring system?

Key features of the Intelligen central monitoring system include:

Real-time monitoring for optimal machine performance.
Secure data management with advanced encryption protocols.
Comprehensive reporting and analytics for informed decision-making.
Remote diagnostics to quickly resolve issues and reduce downtime.

7. How will this contract benefit Ohio’s VLT operators and players?

This contract will benefit VLT operators by providing a reliable and efficient monitoring system, which will help optimize operations and improve overall player satisfaction. For players, it ensures a seamless and engaging gaming experience with minimal downtime.

8. What did Nick Khin, IGT COO, Gaming, say about the contract?

Nick Khin, IGT COO, Gaming, said: “We look forward to providing IGT’s leading VLT products and solutions to the Ohio Lottery Commission. Winning this highly competitive RFP process is a testament to IGT’s significant innovation, dedication to central monitoring systems, and the great team of professionals that continue to propel our success.”

9. Has IGT secured any other recent contracts?

Yes, IGT also secured a three-year extension of its contract with the Mississippi Lottery Corporation. This extension includes the introduction of a mobile convenience app, 28 new self-service terminals, and the Sales Wizard retail automation tool.

10. How will the extension with the Mississippi Lottery Corporation enhance the player experience?

The extension will enhance the player experience by providing easy access to lottery services via a mobile convenience app, improving accessibility and convenience with new self-service terminals, and streamlining retail operations with the Sales Wizard retail automation tool.