International Game Technology (IGT) has solidified its position as a leading provider in the lottery sector with the recent signing of a three-year contract with Santa Casa da Misericórdia de Lisboa (SCML), the operator of Portugal’s national lottery. This landmark agreement, formalized through IGT’s subsidiary, IGT Global Solutions Corporation, reaffirms the company’s longstanding partnership with SCML and heralds a new phase of growth and innovation in the Portuguese lottery market.

IGT Secures 3-Year Contract with Santa Casa da Misericórdia de Lisboa

Overview of the New Contract

The newly secured contract designates IGT as the primary provider of instant ticket printing and related services for SCML. This strategic partnership emerged from a rigorous competitive bidding process, demonstrating IGT’s competitive edge and deep understanding of the lottery sector’s evolving demands.

Scope of Services and Benefits

Under this contract, SCML will benefit from IGT’s comprehensive portfolio of instant ticket content, which includes a wide array of game options tailored to engage and entertain players. IGT’s commitment extends beyond mere ticket printing; it encompasses an array of marketing services, such as:

• Game Development: Crafting engaging instant ticket games that resonate with local preferences and enhance player experience.
• Analytics: Leveraging data-driven insights to refine game offerings and optimize ticket performance in the Portuguese market.

This expanded suite of services is poised to enhance SCML’s operational efficiency and enrich the player experience with innovative and compelling gaming solutions.

A Longstanding Partnership

IGT’s relationship with SCML dates back to 2000, marking over two decades of collaboration. This enduring partnership has seen IGT provide a range of critical services, including:

• Retail Central System Hardware: Ensuring robust infrastructure for managing lottery operations.
• Software Solutions: Delivering reliable software that supports various lottery functions.
• Terminal Maintenance: Providing essential upkeep for lottery terminals to ensure smooth operation.
• Field Support: Offering on-ground support to address any operational challenges.

The continuation of this partnership highlights the mutual trust and long-term commitment between IGT and SCML, reinforcing IGT’s position as a trusted technology partner in the lottery industry.

Global Impact and Leadership

IGT’s influence extends well beyond the Portuguese market. In the United States, IGT supplies technology to 26 of the 46 state lotteries, demonstrating its extensive reach and impact on the national lottery landscape. Moreover, IGT holds contracts with several of the world’s largest lotteries, underscoring its global presence and expertise.

Recent Leadership Developments

In alignment with its strategic growth initiatives, IGT recently appointed Nick Khin as President of Global Gaming. This leadership shift is designed to bolster IGT’s competitive position and drive forward its innovation agenda in the gaming industry.

Commitment to Innovation and Local Needs

Jay Gendron, IGT’s Chief Operating Officer, emphasized the significance of the partnership with SCML, stating: “IGT’s longtime partnership with SCML and extensive knowledge of the Portuguese market will enable us to work closely with the Lottery to offer world-class instant ticket games based on the local needs of its players.”

This sentiment reflects IGT’s dedication to not only meeting but exceeding the expectations of its partners by delivering tailored solutions that cater to specific market needs.

Strategic Benefits for SCML and Players

The partnership with IGT is expected to yield numerous benefits for SCML and its players:

• Enhanced Game Selection: Access to a diverse range of instant ticket games that cater to various player preferences.
• Improved Player Engagement: Innovative game features and marketing strategies designed to captivate and retain players.
• Optimized Operational Efficiency: Advanced technology and analytics to streamline operations and improve overall performance.

Conclusion: The Contract

The three-year contract between IGT and SCML marks a significant milestone in the evolution of instant ticket offerings in Portugal. By leveraging IGT’s extensive experience and technological capabilities, SCML is well-positioned to enhance its lottery operations and deliver an exceptional gaming experience to its players.

FAQs About IGT and Santa Casa da Misericórdia de Lisboa Contract

1. What is the new contract between IGT and Santa Casa da Misericórdia de Lisboa?

The new three-year contract between International Game Technology (IGT) and Santa Casa da Misericórdia de Lisboa (SCML) designates IGT as the primary provider of instant ticket printing and related services for SCML. This agreement will see IGT deliver a range of instant ticket content, marketing services, and analytics to enhance SCML’s lottery offerings.

2. What services will IGT provide under this contract?

IGT will provide instant ticket printing services and access to its portfolio of instant ticket games. Additionally, IGT will offer marketing services, including game development and analytics to tailor products to the Portuguese market.

3. How does this contract benefit SCML and its players?

The contract benefits SCML by expanding its game selection with diverse instant ticket options and improving player engagement through innovative game features and marketing strategies. It also aims to optimize SCML’s operational efficiency through advanced technology and data-driven insights.

4. How long has IGT been partnered with SCML?

IGT has had a longstanding partnership with SCML since 2000. This new contract continues their relationship, highlighting their history of collaboration and mutual trust.

5. What is the significance of this contract for IGT?

This contract reinforces IGT’s position as a leading technology provider in the lottery sector and extends its reach in the European market. It also reflects IGT’s commitment to innovation and supporting local lottery operations.

6. What recent changes have occurred in IGT’s leadership?

Earlier this month, IGT appointed Nick Khin as President of Global Gaming. This leadership change is part of IGT’s strategy to strengthen its position and drive forward its innovation agenda in the gaming industry.

7. How does this contract fit into IGT’s global operations?

This contract is part of IGT’s broader strategy to enhance its global footprint. IGT supplies technology to 26 of the 46 state lotteries in the U.S. and holds contracts with several major lotteries worldwide, demonstrating its extensive reach and expertise.

8. What were the reasons behind the contract award to IGT?

The contract was awarded to IGT following a competitive bidding process. IGT’s extensive experience, technological capabilities, and understanding of the lottery sector’s needs contributed to securing this agreement.

9. How does IGT’s technology and services support SCML?

IGT’s technology supports SCML by providing reliable instant ticket printing solutions, innovative game content, and comprehensive marketing services. This support helps SCML enhance its game offerings and operational efficiency.